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Public Courses PR & Customer Service


Program Title Location Start Date End Date
Customer Service Excellence Rome, Italy December 24, 2017 December 28, 2017
Customer Service Excellence France (Paris) December 24, 2017 December 28, 2017
Advanced Public Relations Malaysia (Kuala Lumpur) December 24, 2017 December 28, 2017
Advanced Customer Service Management Turkey (Istanbul) December 24, 2017 December 28, 2017
Achieving Strategy through Leadership France (Paris) December 31, 2017 January 4, 2018
Achieving Strategy through Leadership Morocco (Casablanca) December 31, 2017 January 4, 2018
Strategic Sales Planning and Territory Management France (Paris) December 31, 2017 January 4, 2018
Strategic Sales Planning and Territory Management Egypt (Cairo) December 31, 2017 January 4, 2018
Key Account Management: Establishing Profitable Customer Relationships Jordan (Amman) December 31, 2017 January 4, 2018
Key Account Management: Establishing Profitable Customer Relationships Dubai (UAE) December 31, 2017 January 4, 2018
Certified Sales Professional Rome, Italy December 31, 2017 January 4, 2018
Certified Sales Professional Egypt (Sharm El-Sheikh) December 31, 2017 January 4, 2018
Power Selling France (Paris) December 31, 2017 January 4, 2018
Certified Customer Service Professional Jordan (Amman) December 31, 2017 January 11, 2018
Implementing and Managing a Customer Complaints System Malaysia (Kuala Lumpur) December 31, 2017 January 4, 2018
Advanced Office Management & Effective Administration Skills Turkey (Istanbul) December 31, 2017 January 4, 2018
Advanced Office Management & Effective Administration Skills France (Paris) December 31, 2017 January 4, 2018
Customer Focused Management Jordan (Amman) December 31, 2017 January 4, 2018
Planning and Managing PR Campaigns MBA Turkey (Istanbul) December 31, 2017 January 4, 2018
Beyond Customer Service: Building a Customer Centric Organisation Dubai (UAE) December 31, 2017 January 4, 2018

All public courses at MERC Training Center can be designed and delivered exclusively for a client organisation, allowing great flexibility and accessibility.