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Public Courses PR & Customer Service


Program Title Location Start Date End Date
Protocol & Event Management (Certified Event Specialist) France (Paris) November 5, 2017 November 9, 2017
Achieving Excellence in Customer Service - Providing a Quality Service Amsterdam November 5, 2017 November 9, 2017
Achieving Excellence in Customer Service - Providing a Quality Service Jordan (Amman) November 5, 2017 November 9, 2017
Customer Service Mindset France (Paris) November 5, 2017 November 9, 2017
The Customer Service & Public Relations Masterclass Spain (Madrid) November 5, 2017 November 16, 2017
Managing Service Quality and Customer Satisfaction (Certified Customer Management Specialist) Rome, Italy November 5, 2017 November 9, 2017
Managing Service Quality and Customer Satisfaction (Certified Customer Management Specialist) Malaysia (Kuala Lumpur) November 5, 2017 November 9, 2017
Customer Service Excellence Switzerland (Geneva) November 5, 2017 November 9, 2017
Customer Service Excellence Turkey (Istanbul) November 5, 2017 November 9, 2017
Customer Service Excellence Egypt (Cairo) November 5, 2017 November 9, 2017
Advanced Customer Service Management Jordan (Amman) November 5, 2017 November 9, 2017
Advanced Customer Service Management Egypt (Cairo) November 5, 2017 November 9, 2017
Achieving Strategy through Leadership Turkey (Istanbul) November 12, 2017 November 16, 2017
Achieving Strategy through Leadership Malaysia (Kuala Lumpur) November 12, 2017 November 16, 2017
Strategic Sales Planning and Territory Management Rome, Italy November 12, 2017 November 16, 2017
Strategic Sales Planning and Territory Management Spain (Madrid) November 12, 2017 November 16, 2017
Key Account Management: Establishing Profitable Customer Relationships Amsterdam November 12, 2017 November 16, 2017
Key Account Management: Establishing Profitable Customer Relationships Morocco (Casablanca) November 12, 2017 November 16, 2017
Key Account Management: Establishing Profitable Customer Relationships Lebanon (Beirut) November 12, 2017 November 16, 2017
Certified Sales Professional France (Paris) November 12, 2017 November 16, 2017

All public courses at MERC Training Center can be designed and delivered exclusively for a client organisation, allowing great flexibility and accessibility.