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Applying QA, Customer Satisfaction, Continuous Improvement & E-Procurement to Procurement Operations

Locations & Dates:

Date: 20 - 24 Aug 2017
Ref: P9436
Location: Spain (Madrid)
Fees: 4500 

MERC Training Center reserves the right to alter dates, content, venue and trainer with a reasonable notice time.
One extra free place for every 2 paid nominees

Program Overview

In this program you will learn about...
To provide the participant the capability to understand and implement Quality Assurance, Customer Satisfaction, Continuous Improvement and E-Procurement in his Procurement & Tendering Sections.


Program Content

  • Quality Assurance
  • Workflow Improvement
  • Continuous Improvement Methodology of Procurement Processes
    • E-Tendering you can Implement Immediately
    • E-Procurement Strategic Options
    • Long-Term Relationship Building Strategies
    • Price Negotiations
    • Dispute Settlement